elang77 Platform Privacy Notice

This page describes what data we collect when you use elang77 and how we keep that information protected. We collect your email, phone number, and identity documents during account registration and KYC verification. We also record your login activity, device information, IP address, and transaction history (deposits, withdrawals, game participation) for compliance, fraud prevention, and account management purposes.

We at elang77 do not sell your personal data to third parties for marketing. However, we share data with authorized payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet providers, and associated banks), identity-verification vendors, and legal authorities when required by court order or applicable law. Our servers may be located outside your jurisdiction; your data is encrypted both in transit and at rest.

This notice explains our data collection, use, retention, your rights, and how to contact us regarding your information. By creating an account on elang77, you consent to the data practices outlined here. If you do not agree with our practices, please do not access our platform.

Data we collect on elang77

During account registration

We require your email address, phone number, and a password when you create an account on elang77. We use your email and phone to verify your identity and send account notifications. Your password is not stored in plain text; we use cryptographic hashing so we cannot retrieve your password even if our database is compromised.

During KYC verification

To comply with anti-money-laundering and Know Your Customer regulations, we collect your full name, date of birth, national identification number, and proof of address (utility bill, government ID photocopy). We request government-issued ID (national ID card, passport, or driver's license) and verify it using automated optical character recognition. We may ask for additional documents if verification is uncertain. Your identity documents are encrypted and stored securely; access is restricted to compliance personnel.

During deposits and withdrawals

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet), we record the transaction amount, timestamp, payment method, and confirmation code. For e-wallet transactions, we do not store your e-wallet login credentials—the payment provider handles authentication directly. For bank transfers, we receive confirmation from your bank but do not store your banking login. We retain deposit and withdrawal records for a minimum of five to seven years for tax and compliance purposes.

During game participation

We record when you access Liga 1 matches, live-dealer tables, slot games, and esports markets. We log your game selections, bet amounts, outcomes, and cash-out actions. We track your session duration, device type (Android app, iOS browser, desktop), IP address, and approximate location (city level, e.g., Jakarta, Surabaya, Bandung, Medan). This data helps us detect fraud, prevent underage access, comply with jurisdiction restrictions, and improve our service.

Device and connectivity data

When you log into elang77 on your Android app or iOS browser, we collect your device's unique identifier, operating system version, browser type, and IP address. We use this information to authenticate your session, detect unauthorized access, and troubleshoot connection issues. We may send push notifications to your Android device to alert you about account activity, Liga 1 match start times, and promotional events. You can disable push notifications in your account settings or your device's notification preferences.

How we use your data

We use your personal data for the following purposes:

• Account management: Verify your identity, process deposits and withdrawals, reset your password, and resolve account issues.
• Compliance: Comply with anti-money-laundering laws, detect and prevent fraud, and maintain records required by tax authorities.
• Service improvement: Analyze usage patterns to improve elang77 features, fix bugs, and optimize performance on Android, iOS, and desktop.
• Legal obligations: Respond to court orders, subpoenas, and requests from law-enforcement and financial regulators.
• Communication: Send you transactional emails (deposit confirmations, withdrawal status, account alerts) and optional promotional notifications.

We do not use your data to make automated decisions that significantly affect you (such as automated account termination) without human review. If we suspect fraud or violations of our terms, we review your case manually before taking action.

Third-party data sharing on elang77

We share your personal data with the following categories of third parties:

• Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment providers, and associated banks (online payment, e-wallet, mobile banking, local payment) receive your name, account number, and transaction amounts to process deposits and withdrawals.
• Identity verification vendors: Third-party services that verify your government ID documents during KYC. These vendors are contractually bound to protect your data and delete it after verification.
• Law enforcement and regulators: We comply with court orders, subpoenas, and official requests from local and national authorities, financial regulators, and gaming commissions.
• Service providers: Cloud hosting providers, email services, and fraud-detection systems that help us operate elang77. These vendors sign data-processing agreements and are not permitted to use your data for other purposes.

We do not sell your personal data to marketing companies, data brokers, or other third parties for commercial purposes. We do not permit third-party cookies on elang77 for behavioral advertising.

Data retention and deletion

We retain your personal data as long as your account is active. After you close your account, we retain your data for a minimum of five to seven years for tax, anti-money-laundering, and compliance record-keeping. After this retention period, we delete or anonymize your personal information, except where we are required by law to retain it longer.

If you request deletion of your account and associated data, we will close your account and flag your data for deletion after the mandatory retention period. We cannot immediately delete your data if it is needed for pending legal, tax, or compliance investigations. You may request a copy of your data or clarification on what we retain by contacting our support team.

Your rights and choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: You can request a copy of all personal data we hold about you. We will provide this in a portable format within a reasonable timeframe.
• Correction: If your personal data is inaccurate or incomplete, you can request correction. You can update your name, email, phone number, and address directly in your elang77 account settings.
• Deletion: You can request deletion of your account and associated data, subject to legal retention requirements. We will close your account and schedule data deletion after the mandatory retention period.
• Opt-out of communications: You can disable marketing emails and push notifications in your account settings. You will continue to receive transactional emails (deposit confirmations, withdrawal status, account security alerts) as these are necessary for account management.

To exercise any of these rights, contact our support team via the channels listed on our legal notice page. We aim to respond to data access and deletion requests within 30 days.

Cookies and tracking on elang77

Our website and mobile app use cookies and similar tracking technologies. Session cookies store your login token so you remain logged in while browsing elang77. Preference cookies remember your language and notification settings. Analytics cookies help us understand how users navigate our platform; we use this data to improve features and fix bugs. We do not use third-party tracking cookies for behavioral advertising.

On iOS Safari and Android browsers, you can manage cookie settings in your device's privacy preferences. You can delete all cookies from elang77 by clearing your browser data, though this will log you out of your account. On the Android app, cookies are managed automatically by the app; you cannot disable them without uninstalling the app.

Data security and encryption

We at elang77 encrypt your personal data in transit using TLS 1.3 protocol. Your password, KYC documents, and payment details are encrypted at rest using AES-256 encryption. Access to encrypted data is restricted to authorized personnel who sign confidentiality agreements. We conduct regular security audits and penetration tests to identify and patch vulnerabilities.

However, no online service is completely immune to security breaches. If we discover a data breach, we will notify affected account holders and relevant authorities as required by law. We maintain cyber insurance and incident-response procedures to minimize harm in the event of unauthorized access.

International data transfer

Your personal data may be stored on servers located outside your jurisdiction. By creating an account on elang77, you consent to the international transfer and processing of your data. We apply the same security and privacy protections to data regardless of server location. We do not transfer data to jurisdictions with inadequate data protection unless we have contractual safeguards (e.g., data-processing agreements) in place.

Contact us about your data

If you have questions about our privacy practices, wish to exercise your data rights, or have concerns about how we handle your information, contact our Data Protection Officer via the channels listed on our legal notice page. We respond to privacy inquiries within 10 to 15 business days. For urgent privacy concerns, you may also file a complaint with your local data protection authority.

This privacy notice applies to all users of elang77 across supported jurisdictions. We reserve the right to update this notice at any time. Material changes will be communicated via email to your registered address or posted on this page with a new effective date. Your continued use of elang77 after changes are posted constitutes acceptance of the updated privacy notice.

Summary of our data protection commitments

We at elang77 are committed to protecting your privacy and handling your data responsibly. Our data collection is limited to what is necessary for account management, compliance, and service improvement. We do not sell your data, use it for purposes you have not consented to, or share it with unvetted third parties. Your payment information is encrypted and processed only through authorized payment providers. Your identity documents are verified, encrypted, and accessible only to compliance personnel.

We maintain transparent policies about data retention, third-party sharing, and your rights. You can access, correct, or request deletion of your data at any time subject to legal constraints. If you have concerns about our privacy practices or wish to exercise your rights, we are available to assist you via our support channels. Our goal is to provide a secure, compliant platform where you can access Liga 1 matches, live-dealer tables, slots, and esports with confidence that your personal information is protected.